How to Reset Your Password
If you forgot your password, the best thing to do is to trigger a password reset. Here is how to do reset it:
Click on your Profile (bottom left button where your photo should be).
Choose "Log out" (this will take you back to the Sign In Page).
Select "Forgot your password?"
Enter your e-mail address in the E-Mail field.
Follow the instructions sent to your email on how to reset your password.
Check your email!
Your password reset email will come from [email protected]
Use the link in the email
The link provided in the email will take you to a Salesmsg page where you will be prompted to set a new password.
Frequently Asked Questions
When I use the link in the email, it takes me back to my account but I can't change the password.
If you're logged into Salesmsg when you click that password reset link, it will automatically take you back to your account. Log completely out of Salesmsg and try again.
I've waited a generous amount of time, and I've not received a password reset email.
Try again and be sure to verify the email you're entering is indeed the one associated with your account. Be careful to watch out for any typos. Change your email filter from "inbox" to "all mail" and search for "[email protected]."
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