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Voicemail Drop

Save Time with Prerecorded Messages

AccountManager avatar
Written by AccountManager
Updated over a week ago

Voicemail drop enables you to play prerecorded files and record them as voicemails directly into your contacts' voicemail inboxes, saving you time and eliminating the need for real-time voice messages.

Enabling Voicemail Drop

To use the new voicemail drop feature on Salesmsg, follow these steps:

1. Log in to your account and navigate to Personal Settings

2. Look for the Voicemail Drop section and toggle it to enable

Selecting Audio Files

Once enabled, you'll need to select audio files to use with voicemail drop. You can:

  • Add prerecorded files from your computer,

  • Record a new file, or

  • Use text-to-speech conversion.

Using Voicemail Drop in Conversations

To demonstrate how this feature works, let's go through an example:

  1. Start an outbound call as usual

  2. Get to the Contact's voicemail

  3. The system will detect that it's a voicemail and display a new button

  4. Clicking the button will show you a list of files you set up in previous steps.

  5. Select any file from the list, which will initiate voicemail drop.

We hope this helps! If you have any questions or need further assistance, feel free to reach out.

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