When you miss a call and cannot respond immediately, the follow-up text feature on Salesmsg 2.0 allows you to automatically send a message whenever you miss a call.

With this feature, you can schedule a follow-up call or simply keep the contact engaged, ensuring they know they will be called back

Using both SMS and MMS, Whenever you miss a call the follow-up text feature on Salesmsg 2.0 is designed to automatically send a pre-set message to a contact whenever you miss their call.

This feature ensures that the contact knows you are aware of their call and will get back to them as soon as possible and helps you handle a large volume of calls quicker and easier.

Once inbound call is stopped with call resolution “no answer” Salesmsg backend detects it and fires internal event.

When you miss a call the feature will automatically kick in, sending the automated message to your contact after a 5 second delay.

This feature allows for you to quickly handle a large volume of calls and insure your contact that you will be able to call them back and keep them engaged. as well you can add a call queue to call them back as soon as you are available to take the call.

How quickly does the follow-up text get sent after a missed call?

The automated message is sent to your contact after a 5-second delay, based on your personal message will be automatically send when you miss a call from a contact.

Can I customize the follow-up message?

Yes, you can insert your personalized auto-reply in the settings, the messages follow the typical character limit, with a maximum of 1600 characters.

What happens if multiple calls are missed?

The follow-up text feature will send a message for each missed call, ensuring each contact is aware that you will get back to them.

Can I disable the follow-up text feature if needed?

Yes, you can toggle the missed call follow-up text option off in the settings.

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