Salesmsg Pricing - Easy, Flexible Plans for Business Messaging
Salesmsg offers simple, flexible pricing so you only pay for what you need - whether you’re just getting started or your business is growing fast.
What’s Included in Every Plan
Every plan includes:
A phone number (local or toll-free)
A user seat
A monthly or annual message credit allocation
You can add extra seats and numbers at any time.
Try Before You Buy
Start with a FREE 14-day trial - you’ll get 25 message credits to test things out and see if Salesmsg fits your business.
Once you’re ready to upgrade, go to your Plan & Billing page and select the plan that works best for you.
Monthly Plans
Billing happens every 30 days.
Each month you get a set number of message credits.
Use your credits across all numbers on your account.
You can upgrade or downgrade at any time.
Annual Plans (Save Money!)
Annual plans give you a full year of credits at a discount - usually up to 20% off compared to monthly pricing.
All credits for the year are added at once.
If you upgrade or change mid-year, everything is prorated so you stay aligned with your renewal date.
Custom Plans
Need something tailored to your volume or use case?
Salesmsg can build a custom plan just for your business. Reach out to our Sales team at (888) 409-2298, or start a chat with our team to schedule a call.
Pay-As-You-Go (No Subscription Required)
If you don’t want a recurring plan, you can use Pay-As-You-Go credits.
Buy credits only when you need them - great for seasonal or sporadic messaging. Just note that some advanced features may be limited unless you’re on a subscription plan.
Important Pricing Notes
Taxes may be added depending on your location.
Legacy plans (before November 30, 2021) stay at their current price until you upgrade to a newer plan.
Tax Information
Salesmsg may collect tax information to meet carrier and regulatory requirements. The information in this article is for general informational purposes only and does not constitute legal or tax advice.
A Tax ID (EIN) may be required based on your business type, location, and messaging volume.
10DLC Low-Volume Package:
Requires an EIN
Up to 2,000 message segments per day (resets at midnight PT)
10DLC Standard Package:
Requires an EIN
Over 2,000 message segments per day
*Message segments are how SMS messages are counted.
Applicable taxes and carrier fees may apply. We recommend consulting a tax professional if you have questions.
Frequently Asked Questions
How do I see my current plan?
Go to your Plan & Billing page - your plan name and details appear under Usage.
Why don't I have access to make these billing changes?
Only the Account Owner or an Admin can make billing changes. remove inboxes or delete numbers.
Ask your Admin, or the Account Owner to either make the billing changes on their end, or to upgrade your role to Admin so that you have access.
Are there extra fees?
Additional seats typically cost extra per month - $10/mo
Additional phone numbers also cost extra and vary by volume, but typically $5/mo
Carrier fees for SMS/MMS may apply and are charged separately.
10DLC fees (for texting with U.S. local numbers) are required by carriers.
Do unused credits carry over?
Monthly or annual plan credits do NOT rollover.
But one-off credit purchases or auto-recharge credits do carry over until used.
Does message length affect how many credits I use?
Yes. Longer messages may use more than one credit, depending on the number of characters in the message.
We’ve put together a helpful guide that explains exactly how message credits work and how message length impacts your credit balance.
What happens if I run out of message credits?
No worries - you won’t be caught off guard.
Salesmsg offers Auto-Recharge, which automatically adds credits when your balance drops below a set threshold. This helps ensure your messages keep sending without interruption.
You can turn on Auto-Recharge and customize it anytime from your Plan & Billing page.
How do I cancel my account?
You can cancel your account from the Plan & Billing page under Usage.
When you select Cancel Account, you’ll be asked to complete a short cancellation form. Our Support team will review it and confirm your cancellation.
For more details, you can also review our Billing Policy.
Need Help? ✋🏻
Contact us on live chat or send an email to us at [email protected].